VENUS has changed. VENUS is now part of M24Seven, and can offer you even more.

London's Independent Fibre Network

Support Numbers

Important Numbers:

  • Operational hours (9am - 6pm) - 020 7240 5858 
  • General support queries - 020 7151 0717
  • Emergency out of hours support - 020 8102 0450*
  • Account management support - 020 7240 5858
  • Provisioning support - 020 7151 0737
  • Accounts - 020 7151 0718

*Emergency support provided out of hours for total service outages only.

Support Queries - tech.london@m24seven.com

Provisioning Queries - provisioning.london@m24seven.com

Billing Queries - accounts.london@m24seven.com

Customer Services - info@m24seven.com

All email accounts are only monitored during operational hours - incase of an emergency please contact our emergency out of hours support number.

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