We offer fast, reliable low
latency leased lines

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Support Numbers

Important Numbers:

  • Operational hours (9am - 6pm) - 020 7240 5858 
  • General support queries - 020 7151 0717
  • Emergency out of hours support - 020 8102 0450*
  • Account management support - 020 7240 5858
  • Provisioning support - 020 7151 0737
  • Accounts - 020 7151 0718

*Emergency support provided out of hours for total service outages only.

Support Queries - support@venus.co.uk

Provisioning Queries - provisioning@venus.co.uk

Billing Queries - accounts@venus.co.uk

Customer Services - customerservices@venus.co.uk

All email accounts are only monitored during operational hours - incase of an emergency please contact our emergency out of hours support number.

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