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Ultra Fast Data Transfer Solutions

Ultra Fast Data Transfer Solutions

Berwick Post turned to Venus Business Communications in 2015 to ensure their connectivity met their increasing needs.

“We previously had an ADSL line running down copper cables and this would drop out ten times a day, particularly at peak times. It was also much slower to upload information than download it. That all changed with the Ethernet leased line from Venus. Their Venus Dark Fibre network gives us speeds of 100 megabits per second whether we are uploading or downloading information 24/7. We can get a 30 second commercial to a client in about 3 seconds it’s that fast. Venus have local engineers in London, but we haven’t needed them as the network is rock solid and has never gone down,”

Berwick Post Ltd is an independent boutique Post Production facility, based in Soho, the centre of London's creative hub. They work with a wide range of clients from advertising agencies to production companies and broadcasters. Their prestigious clients include the BBC and international brands from Habitat and Iceland to Emporio Armani. Throughout the post production process their clients expect to be able to view snapshots and approve the work at a number of milestones during a project, resulting in many large files being transferred electronically. A fast reliable network is an essential business tool in today’s digital world to meet their client’s expectations and work efficiently.

Background: Quicker, Faster, Superior
 
“We work with our clients to produce the most creative content across different media platforms in the most cost-efficient way. Every project is different and our experienced team work closely with our clients to deliver a first class service with great attention to detail. We are at the cutting edge of creative post production delivering virtual reality and augmented reality project in addition to our top quality 2D and 3D projects. We need cutting edge connectivity that can keep pace with the ever increasing needs of the business. Our clients expect quicker, faster and better delivery of information driven by the changing technology they use. Gone are the days of shooting on film. Now digital cameras record at 6K resolution and we need to get large files to various internal departments and clients in offices around the world in minutes,” says Steve Dann Chief Executive and founder of Berwick Post.
 

Issue to Solution:

Berwick Post turned to Venus Business Communications in 2015 to ensure their connectivity met their increasing needs. “We previously had an ADSL line running down copper cables and this would drop out ten times a day, particularly at peak times. It was also much slower to upload information than download it. That all changed with the Ethernet leased line from Venus. Their Venus Dark Fibre network gives us speeds of 100 megabits per second whether we are uploading or downloading information 24/7. We can get a 30 second commercial to a client in about 3 seconds it’s that fast. Venus have local engineers in London, but we haven’t needed them as the network is rock solid and has never gone down,” reports Steve.  

Venus Dark Fibre Network
 
Delivering high speed communications to London’s businesses is the forte of Venus Business Communications. Venus has established itself as a leading provider of fast fibre Internet connections, facilitating reliable, cost-effective data communications for London businesses. Brian Iddon, Venus Director has seen businesses prosper with better communications through their Dark Fibre Network.
“Venus is London’s premier fibre network that we have connected over 1000 London businesses, 30% in just the last 12 months. We provide London Businesses with ultrafast data transfer at a third of the prices other internet companies provide. Our backbone network allows us to connect businesses from all over London and the UK with cable direct to their premises, so they can get the connectivity speeds they need. Importantly, media is changing at a rapid rate and post production houses must respond to those changing formats to compete. The Venus Dark Fibre network can deliver connectivity to support those changes as our network continually gets faster with speeds now beyond 10 gigabits per second,” said Brian.  
The Future: Virtual reality and Augmented reality revolution
 
Berwick Post are at the cutting edge of post-production and with their sister company, Amplified Robot, are working with clients on virtual reality and augmented reality projects that will become commonplace in the near future. “These are data intensive projects, particularly when working in virtual reality which is being driven by the games market at present. Augmented reality offers innovative applications in the retail environment, to enhance shopping experiences, and has great potential in education and work based training. The need to transfer data at increasingly high speeds will continue to intensify as everyone has expectations for more and more visual content. In our industry high speed cost effective reliable connectivity is now an essential business tool,” concludes Steve.  
Your business could be benefiting from significantly lower data transfer costs at significantly higher speeds backed by support from Venus with the performance guarantees you would expect from London’s leading Fibre network.  
 

 

 
 
The Key to Attracting New Tenants

The Key to Attracting New Tenants

The serviced office sector in London is booming. In 2015, it grew 10 % in the most popular areas of the city, and now comprises 30 % of the total UK market (according to the Instant Group’s 2015 Serviced Offices Review report). State of the art serviced office company, Circle Offices Ltd offers fully serviced office space in Longcroft house, Bishopsgate, London since 2007. Today Circle Offices’s Longcroft House Business Centre consists of 75 fully serviced office suites which accommodate some 244 clients across a range of industries from engineering, design to psychology. More than ever, it is experiencing growing demand from entrepreneurs, start-ups, and SMEs looking for a flexible, reliable and simple ‘plug and play’ office experience that can seamlessly scale with their business.

Circle Offices Ltd needed to strike a balance, offering the best facilities, the best technology and most reliable connectivity while keeping costs to a minimum. With Venus, Circle Offices has achieved this. It has also future-proofed the business because the two gigabit connections are currently ample bandwidth for its 244 clients.

Background

The serviced office sector in London is booming. In 2015, it grew 10 % in the most popular areas of the city, and now comprises 30 % of the total UK market (according to the Instant Group’s 2015 Serviced Offices Review report). State of the art serviced office company, Circle Offices Ltd offers fully serviced office space in Longcroft house, Bishopsgate, London since 2007. Today Circle Offices’s Longcroft House Business Centre consists of 75 fully serviced office suites which accommodate some 244 clients across a range of industries from engineering, design to psychology. More than ever, it is experiencing growing demand from entrepreneurs, start-ups, and SMEs looking for a flexible, reliable and simple ‘plug and play’ office experience that can seamlessly scale with their business.


Circle Offices operates in dynamic environment where competition is stiff and providers are continually looking for ways to differentiate their product in order to gain competitive advantage.
Circle Offices Ltd completed a £1.8 million refurbishment in 2013 including the installation of a high speed elevator, fully glazed reception, updated courtyard, communal areas and kitchens. An important part of the project was a review of its business technology, primarily broadband - something that Circle Offices Ltd believes is a major factor in attracting and retaining new clients.


Solution

On opening, Longcroft House Business Centre had a 100 megabit connection installed by Venus Business Communications, providing low cost, reliable connectivity to all clients. On this connection, each client was provided with a private network (VLAN), and Venus could quickly tailor other broadband configurations to meet individual set-up requirements, such as connected servers, Nat, IP routing, Wi-Fi and IP telephony services. Venus also provided support services to re-configure connections to accommodate new starters or services, or scale up or down in line with changes in client demand. This meant that Circle Offices Ltd could provide its clients with flexibility not just when they moved in, but throughout their tenancy at the property, depending on their business demands.


With more customers requiring uninterrupted high speed connectivity, Circle Offices Ltd considered their broadband options, and talked to Venus about the possibilities of upgrading their current service. Two new separate one gigabit lines were installed in Longcroft House Business Centre, providing failover and uninterrupted service as well as more bandwidth opportunities to cope with increasing network pressures.  


As cost is always a consideration, Circle Offices Ltd reviewed other service provider offerings, but decided to continue its relationship with Venus, because of Venus’ exceptional service and reliability. Venus quickly upgraded the 100MB line to a superfast gigabit connection and installed a second gigabit line, which would provide immediate backup should any problems arise with the primary line.


Hana King, Managing Director at Circle Offices Ltd comments; “Venus understands how critical their service is to our clients - our customers simply can’t function without a phone or the internet, and get frustrated if there was ever poor connectivity. Superfast gigabit broadband provides ample, reliable bandwidth for all of our clients. The failover line is a safety net which ensures there will always be availability no matter what happens. This is the level of reassurance we are able to pass onto our clients. The cost of the upgrade was fractional and the new line provides a superior, fast, uninterrupted connection for all of our clients.”


Benefits

The superfast gigabit lines directly contribute to a reduction of Circle Offices Ltd costs both in terms of resources and time. King explains: “The Venus connection and its service teams are so reliable that our staff can be very hands off when it comes to broadband provision or technical issues, leaving them to focus on customer care and the other activities that are critical to our clients. Venuses’ ability to respond promptly and provide fast problem recovery is also crucial in meeting our clients’ expectations. This in turn helps drive client retention and loyalty - all contributing to our overall brand and reputation.”


Circle Offices Ltd relies on Venus’ exceptional customer service, which ensures engineers respond within just a few minutes of a call. King continues; “Venus is based in London and puts a great deal of emphasis on customer service, so we know we can rely on them to be here when we need them, and they’re able to quickly address reconfiguration and other client requests. When a major fault occurred a few years ago, one of the engineers cycled in on a Sunday to rectify the problem before the Circle Office opened again on a Monday”.


Circle Offices Ltd needed to strike a balance, offering the best facilities, the best technology and most reliable connectivity while keeping costs to a minimum. With Venus, Circle Offices has achieved this. It has also future-proofed the business because the two gigabit connections are currently ample bandwidth for its 244 clients. Now Venus offers 10GB connectivity too, so Circle can quickly upgrade if and when the need arises.  


Venus is currently supporting a new communal area Wi-Fi project at Longcroft House Business Centre. This will introduce public hotspots in the communal areas of the building, further improving services to its clients, with a plan to connect the whole building in a foreseeable future.


King, concludes; “Supplying excellent service is of utmost importance. We depend on companies like Venus to provide the infrastructure our clients need to build thriving businesses. Gigabit connectivity is becoming a must as companies rely more and more on the Internet and as they move more of their businesses online with cloud computing, video conferencing and IP telephony.”


 






 

 

Fibre Internet for Media and Post Production

Fibre Internet for Media and Post Production

Fibre Internet for Media and Post Production has become essentinal. The Media and Post Production industry is eager to benefit from advances in technology and secure internet connectivity. The Soho area is vastly populated with fast growing film, broadcast and post production companies keen to implement new ways to make their business superior and more efficient. Sending an email or a text file is the norm but sending film information is a whole different world:
Rapid advances in technology have cultivated growth in the media and post production market. The digital revolution has largely surpassed tape for both SD and HD workflows. Prompting the need for superfast, reliable, secure networking and storage; enabling a quicker and safer delivery of the materials to broadcasters.
 
Based in London’s West End, Venus Business Communications is situated at the very heart of London’s media industry. Following the adoption of high definition (HD) camera equipment and computer generated imaging (CGI), these organisations generate enormous amounts of data and need to be able to transmit it very quickly over the internet. As a result, Venus has attracted the leading post production houses to use its dark fibre network, along with many smaller animation and graphic design firms which share the same buildings and can therefore benefit from reduced connection costs for gaining fibre
to the premises.
 
Justin Keery, Technical Director of Venus Business Communications explains,
"Gigabit Ethernet Access Direct is ideal for serving the needs of the media and broadcast industry. High definition video cameras are now mainly tapeless. Movie and news cameramen shoot directly to disk and then upload the data directly to their post-production house or broadcast facility. That requires an ultra-fast internet connection."
 
Ben Coulson, Director at Round Table Films echoes this “ I work in Post so after the camera stops. We focus mostly on the edit. To get them ready you need to export your film which takes real time so if you are working on a 90 minute film then it will take 90 mins to export. There is never enough time at this stage so you want to work as late as possible. At normal broadband speeds it would take a couple of hours to upload on top of the 90 mins to export so people would not be able to see the film until 3-4 hours later. Uploads now take minutes.There isn’t an option anymore of having normal broadband. Uploading quickly has become essential.”
 
The value of Soho encourages many post production companies to collaborate, allowing a range of different expertise to work together within close proximity. This allows businesses in Soho to win large film projects and creates a high value community within London. But in order for this to work successfully vast amounts of film data and edits need to be transferred between companies in a timely manner.
 
“High speed internet connection allowed us to take on projects that would have gone elsewhere. A week after installation we started work on ITV’s ‘Newzoids’. Sending and receiving quantities of data previously unheard of back and forth to the puppeteers and picture editors to allow a massively fast turnaround for transmission deadlines” explains Rob Butler-Biggs, Director at Fitzrovia Post.

 

WhiteSpace - High Speed Fibre Leased Line Connectivity

WhiteSpace - High Speed Fibre Leased Line Connectivity

White Space were looking to maintain their position as a world-class event space in a highly competitive market. White Space have recently upgraded their IT infrastructure to benefit from 1gbps internet speeds in their offices and venue spaces. Due to high profile clients and the demand for seamless event production, the event manager at Whitespace knew they had to increase their Internet capacity soon! The additional bandwidth immediately addressed usability issues for the offices and clients using the event space.

Seconds from Leicester Square, White Space offers 1,000 square foot of high spec, white canvas events space right in the heart of London’s bustling West End.

The stunning venue holds up to 100 guests for product launches, parties and receptions and consists of two individual spaces. Facilities include a state of the art integrated lighting system to instantly change the venue's colour at the touch of a button and a 1000 watt PA system. With a designated bar area and technical back of house area, White Space is run by a team that understand events. Clients include; Fitbit, Netflix, Nike and Benefit.

White Space were looking to maintain their position as a world-class event space in a highly competitive market. White Space have recently upgraded their IT infrastructure to benefit from 1gbps internet speeds in their offices and venue spaces. Due to high profile clients and the demand for seamless event production, the event manager at Whitespace knew they had to increase their Internet capacity soon! The additional bandwidth immediately addressed usability issues for the offices and clients using the event space.

“We have a number of high tech clients in our events spaces include video gamers, it is important that their events run smoothly and they can showcase their products. To do this connectivity is the most important utility in our business. We have recently upgraded our network which allows for smooth streaming of videos, presentations, and music. We have seen an increase in client satisfaction since this upgrade and Venus have been there to help us every step of the way. The Venus support team are based 10 minutes from the venue so whenever we need them they are always on hand - which is great!” Louise, Venue Manager.

Lexis Agency: Resilient Fibre Backup

Lexis Agency: Resilient Fibre Backup

Lexis specialise in consumer, corporate and business to business PR, social media and live experiences. Their clients include multinationals such as Coca-Cola Harley-Davidson and Pizza Hut. Based in Bermondsey Street in London, their creative communications often require the transfer of large image and video files together with excellent internet connectivity for social media. When a damaged fibre cable in the exchange resulted in a four hour outage, William Hunter (IT Manager for The Lexis Group) had his suspicions confirmed that a diverse back-up circuit is essential for business continuity.

Outage creates business problems

A four hour outage on a dark and furtively inauspicious February morning drove home the dependency businesses have on the internet and the need for good connectivity.“The truth is that today the consequences of no internet access is much greater than you first think. One day of no internet access can in fact be disastrous. Here’s a game to play; if you haven’t already, do a business continuity exercise where you try to go through a day not using the internet and note every time it impacts what you’re trying to do and how badly. You will be horrified,” reveals William Hunter, IT Manager for The Lexis Agency.

Issues with ADSL Backup Lines

The problem with a standard ADSL line stems from three problems that do not affect fibre services, where the bandwidth you pay for is the bandwidth you get. An ADSL lines speed is promoted on download speeds, not upload speeds, so any assumption that the two are the same should not be made. Lexis could download at 24 Megabits per second but only upload at 1 megabit per second. The second problem is that ADSL is a contended service. A business ADSL connection is shared typically with 19 other businesses in your immediate area. When usage is high the speed drops for all. The third problem is that the maximum connectivity speed is also affected by the distance you are from the exchange with lower speeds encountered over greater distances.

William illustrates this reduction in connectivity well: “A 24 megabit per second connection shared between 100 users all using it at the same time delivers just 12 kilobits per second per user taking 12 minutes to download a 1 megabyte video file. With a 1 megabit per second upload speed on ADSL it would take 4 and a half hours to upload the same 1 megabyte video file.”

When Lexis experienced their internet outage, William had a backup strategy with an ADSL line and a good router/firewall handling failing WAN connections. However, his predictions that a fibre-leased line backup was needed were proven to be accurate.

“That morning we were due to pitch for new business that required the playing of demo reels we had stored on A-Frame. Obviously, this was not going to work. Cue frantic attempts to find the original media on the day.” And then came the request I had been waiting for.

“William. Do something about it.”

The Solution – Venus Fibre leased-line backup

Lexis now have a backup 100Mbps fibre leased line through a different physical fibre cable to a separate point of presence ensuring the internet is always available, they now experience no internet outages. Lexis benefit from excellent connectivity on the Venus Dark Fibre network that delivers an uncontended and symmetrical 500 megabit per second service. This means upload and download speeds are the same and are unaffected by the number of circuits on the Venus network.

 

Find out more

Superconnected Busworks

Superconnected Busworks

Venus’s Superconnected Busworks has been shortlisted as a finalists in this year’s RICS awards. Superconnected Busworks hasbeen ranked alongside high profile projects that include Fulham Jetty, Paddington Integrated Project, and Terminal 2 – The Queen’s Terminal. The RICS Awards showcase the achievements of the most inspirational regional initiatives and developments in land, property, construction and the environment. The project brings Superfast Broadband to a community of 300 businesses in a Broadband “Not Spot” of North London, adding value to a building over 100 years old and a boost to the property owners. 

Busworks, once an old Victorian bus depot, provides contemporary and exciting office premises, but Superfast broadband had not been available previously making it a “Broadband Not Spot”. Venus Business Communications has adopted a unique business model that makes the delivery of this infrastructure sustainable and cost-effective for small businesses. A partnership approach that engaged Busworks management and BDUK’s Superconnected Cities scheme levered £30,000 from the Superconnected Cities scheme that funded the majority of the project. Superfast broadband is as important as gas, electricity and water. 

One the first five questions businesses ask when assessing business premises is ‘How fast is the broadband’. Busworks Superconnected status has added value to the proposition for its clients at no cost through use of the Superconnected Cities Scheme. Marion Morahan, Busworks Business Centre Manager said: “Venus Business Communications excelled throughout the project. Venus proved their experience connecting multi-tenant buildings, developing a proposition to suit all needs and budgets. 

Venus is one of the top providers on the London Superconnected Cities Scheme. Venus managed the application, approval and draw-down of the funds with little input from us. The Venus design and effective use of the BDUK scheme delivered the savings to make the project possible.” 

The Mayor of London, Boris Johnson, said: “Today’s markets are more competitive than ever and it is essential London’s businesses have the cutting-edge technology at their fingertips that will enable them to drive our economy forwards. Venus’ Superconnected Busworks is a prime example of a business taking full advantage of a scheme designed specifically to help our firms become super-connected and supercharged, ready to thrive and expand. I wish them the very best for the RICS Awards but most importantly they illustrate that superfast connectivity is widely available and affordable from a range of suppliers for small businesses in our city.”

AWS Direct Connect

AWS Direct Connect

Science navigation group gets high speed media delivery with Venus AWS Direct Connect

Science Navigation Group is an innovative business with interests in state of the art web-based scientific publishing. Their F1000 stable of products is transforming communications in the scientific sector. Guiding audiences to the best peer reviewed articles, hosting pages and supporting data sets, Science Navigation Group needs reliable, cost-effective data transfer and processing capabilities. 

When Tim Hyde Smith, Science Navigation Group’s IT Director, reviewed their computing requirements, he chose a cloud computing solution using Amazon Web Services (AWS). Searching for improved speed, reliability and cost-effective access to AWS, Tim turned to Venus Business Communications. Venus provided fast reliable cost-effective connectivity using the Venus Dark Fibre Network and Venus AWS Direct Connect, a high speed private connection to the AWS cloud.

Venus Dark Fibre Network

Delivering high speed communications to London’s businesses is the mission of Venus Business Communications. 

Venus is London’s provider of choice for high speed fibre optic Internet, facilitating reliable, cost-effective data communications for London businesses that need first-class computing networks. Brian Iddon, Venus Director has seen his customers prosper by connecting to the Venus Dark Fibre Network. “Venus is London’s leading fibre network provider. We have connected over 300 businesses in London alone. Now we are excited to provide another breakthrough with our AWS direct connect service. This provides a solution for businesses wanting access to flexible and fast computing power for specific projects with lightning fast data transfer at a fifth of the Internet –based cost,” said Brian. 

The Venus Dark Fibre Network provides access to all of London’s leading data centers, with points of presence throughout London delivering direct fibre connections to the capital’s businesses. The Venus Dark Fibre Network provides businesses with effectively unlimited network backbone capacity.

Innovative Business Solution

Science Navigation Group is an innovative, dynamic cutting edge company that has revolutionised the scientific publishing sector. Open access publishing in the scientific sector requires large quantities of storage and processing power. Tim Hyde-Smith, their IT Director, reviewed the service from his current data centre and also options for in house hosting. This review led him to try a cloud–based solution.

Amazon Web Services (AWS) is a virtual data centre, that is accessed over the internet. “Cloud saves us money. We do not have to own and maintain racks of servers. It’s also flexible in its capacity, so we can ramp up our processing power by firing up more servers at just seconds’ notice. This was very useful with a data intensive project that we delivered in just a few weeks over the summer. With a pay-as-you-go model from AWS we purchased the processing power we needed, when we needed it, without any unnecessary overheads either before or after the project. As a dynamic company we love this flexibility to scale up our processing and storage power when we need it and reduce it when we don’t.” says Tim.

As more businesses begin to embrace the concept of cloud computing, Venus Business Communications has introduced AWS Direct Connect, providing a direct connection to cloud computing power using the Venus Dark Fibre Network to access the Amazon AWS platform. Science Navigation Group is a long standing user of the Venus Dark Fibre Network for internet connectivity. “Venus has always provided reliable fast connectivity and excellent support for our business both remotely and with local engineers from their London base. The Venus AWS Direct Connect service now gives me much more cost effective data transfer rates than accessing AWS through the public internet, it also gives me better, more reliable, connectivity,” reflects Tim Hyde-Smith.

Improved reliable connectivity comes from dictating the route that data travels to and from a business to the AWS servers. Using traditional public internet the data is likely to hop through three or four different providers to reach AWS servers. “Venus AWS Direct Connect removes the potentially high hop count associated with public internet. Every hop adds transfer time, the potential for delay to data and potential security issues,” explains Justin Keery, Venus Business Communications’ Technical Director. “Our AWS Direct Connect solution eliminates the need for VPNs and expensive hardware that encrypt data for secure transfer.” 

“Reliability and security are the two key considerations when looking at cloud computing for businesses. AWS provides a flexible solution for us and we have confidence in the reliability and security of the high speed fibre network and direct connection to AWS from Venus that saves us money. When I looked at how cost-effective this IT solution was it just made perfect business sense. Within two days I was connected,” concludes Tim Hyde-Smith.

Get Venus AWS Direct Connect

Through our AWS partnership with Amazon, Venus provides direct access to the full range of Amazon cloud computing infrastructure and services, all connected through the Venus Dark Fibre network. In less than 24 hours your business could be directly plugged in to flexible and low-cost cloud services from Amazon AWS, with the performance guarantees you would expect from London’s leading Dark Fibre network provider. We are ready to get you connected.